Customer Service Representative - ScottishPower - Birkenhead
- Location
St Helen's - Employer
ScottishPower - Provider
Energy & Utilities Careers & Jobs - Wages
£27498 per annum - Level
Other Employment Opportunity - Apply by
Wednesday, October 8, 2025
Opportunity Details
?? Join Us for Our SP Energy Networks Customer Service Open Day! ??
Are you curious about what we do in our ScottishPower Energy Network, Customer Service - Faults & Emergencies team? Looking to explore new opportunities and meet amazing people? Then mark your calendars for our Recruitment Open Day!
?? Date: Thursday 9th October 2025
?? Time: 10 am until 7pm
?? Location: Tranmere Rovers Football Club, Prenton Park Prenton Road West Birkenhead Merseyside CH42 9PY.
What to Expect:
- Meet Our Team: Get to know the passionate individuals behind our success.
- Q&A Sessions: Have your questions answered by our team.
- Refreshments: Enjoy delicious snacks and beverages.
- Interview - After meeting with the team and learning more about these job opportunities, if you feel the role is right for you, interviews will be conducted on the day.
About our Opportunities
We are recruiting for our ScottishPower Energy Networks, Customer Service - Faults & Emergencies team. In this fast-paced role, you'll be our customers' first point of contact for electrical faults, general enquiries, power cuts as well as during large-scale events like storms. Your calm demeanour, prompt solutions, and reassuring support will help resolve electrical faults and enquiries, whilst always reinforcing our commitment to excellent customer service.
Your day will involve handling inbound calls, answering customer enquiries, providing updates on faults, and coordinating with our incident controllers to log incidents. You'll also play a pivotal role in supporting our vulnerable customers and offering the extra care they need. This role is not just about managing calls; it's about caring for our customers when they need it the most.
Working Patterns: ??
We operate 24 hours a day, 365 days a year and offer a range of full and part-time shift patterns, between the hours of 7am and Midnight, including weekend work.
Salary & Location:
Our team are based within North Cheshire Trading Estate, Prenton Way, Birkenhead, Prenton CH43 3ET (Office Based), due to remote location and shift pattern, own transport is essential. We offer a salary from £27,498 per annum (pro-rata for part-time hours) + excellent benefits.
Special Highlights:
- Interviews being held on the day: Once you've spoken with the team, find out more about the roles and what it is like working in the team. If you think the role is for you, we would love to fast track you through our recruitment process!
We can't wait to welcome you!
If you are unable to register for the day, but would still like to find out more, please come along to meet our team between 10am-7pm on Thursday 9th October 2025.
Apply for this job nowKickstart Your Career!
Ready to kickstart your career? Check the key dates below and don’t miss your chance!
- Thursday, October 2, 2025
- Wednesday, October 8, 2025
- Thursday, October 9, 2025
- Monday, November 10, 2025
Opportunities
Graduate Future Leader (Kendal) - United Utilities
United Utilities
Join our 3-year Graduate Programme at United Utilities as an Operational Future Leader and become an integral part of our innovative Water Services or Wastewater Services teams across Cumbria.This scheme is for those who are looking to develop into key leadership roles within our operational teams, so if you see yourself managing some of our treatment works or networks and the teams that are responsible for providing Water and Wastewater Services to our customers, then this is the scheme for you. At United Utilities we operate across five counties, each with its own unique needs and priorities. As part of the scheme, you’ll spend most of your time with the Cumbria county teams, working both on site and in an office setting. Alongside the county locations, our headquarters is based in Warrington, providing a central hub for regional planning and operations.
Graduate Network Modeller - United Utilities - Warrington
United Utilities
On this 3-year scheme we’ll provide you with a host of opportunities to prepare you for a career in network modelling. Network modelling help in the design of schemes to reduce flooding and pollution and help support operations teams during incidents. The team play a crucial role in the development of the company’s business plans and delivery of a range of projects to make environmental improvements.Start living your future today!What will I be doing?Using specialist modelling software to understand how our cleanwater and wastewater networks are performing, designing solutions to solve issues that might cause problems for customers and the environment.Working with teams from across the business, liaising with a range of Engineering disciplines and helping to inform future strategy.
Risk Manager Graduate - Edinburgh Park - ScottishPower
ScottishPower
Support project risk planning and mitigation for major infrastructure upgradeWhat you’ll bringA 2:2 or above in Finance, Economics, Business, Risk Management, Maths, Legal, Engineering or similarInterest in risk management and the energy sectorAnalytical thinking and attention to detailStrong communication and collaboration skillsA driving licence (or working towards it)
Energy & Utilities Careers & Jobs
By 2030, 312,300 new recruits are needed in the energy and utilities sector to help the UK transition to a more sustainable future. With a huge variety of roles, this diverse sector offers excellent opportunities for career progression.
.png)